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Friends
Medical Consultation

Visitor Guidelines

All Visitors Must Mask!

Sanitize Your Hands

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Essential Companions Only

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  • Many of our patients are immunocompromised. 

  • Mask must cover nose, mouth and chin - at all times.

  • Must be a Medical Grade Mask

  • If you do not have a medical mask, you may purchase one at the clinic for 1$.

  • They are also sold in the building pharmacy. Thank you for your cooperation in advance.

  • You will be asked to sanitize your hands at the front desk BEFORE you take a medical mask

  • Companions are considered essential when a patient is unable to walk unassisted, and/or the patient cannot communicate in English without a translator

  • Companions are asked not sit/wait in hallway (fire hazard)

  • The Patient Care Services Team (PCS)will contact companions once patient is ready to be picked up

  • This policy is instituted for everyone's comfort and safety in maintaining adequate distancing in our waiting rooms

  • Please contact the PCS Team in advance if you require accommodation with an essential companion

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Young caregiver helping senior woman walking. Nurse assisting her old woman patient at nur

What should my companion do while I am in my appointment?

You are welcomed to ask your companion to browse around the shops located in the building, explore the food courts, or grab a seat in one of the many public seating areas located within the vestibules of the building. 

Please do not wait in the hallway, as it is a fire hazard!

Our patient services team will contact your companion as soon as you are finished with your appointment!

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