Visitor Guidelines
All Visitors Must Mask!
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Many of our patients are immunocompromised.
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Mask must cover nose, mouth and chin - at all times.
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Must be a Medical Grade Mask
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If you do not have a mask, we will provide one at no cost
Sanitize Your Hands
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You will be asked to sanitize your hands at the front desk BEFORE you take a medical mask
Essential Companions Only
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Companions are considered essential when a patient is unable to walk unassisted, and/or the patient cannot communicate in English without a translator
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Companions are asked not sit/wait in hallway (fire hazard)
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The Patient Care Services Team (PCS)will contact companions once patient is ready to be picked up
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This policy is instituted for everyone's comfort and safety in maintaining adequate distancing in our waiting rooms
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Please contact the PCS Team in advance if you require accommodation with an essential companion
What should my companion do while I am in my appointment?
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You are welcomed to ask your companion to browse around the shops located in the building, explore the food courts, or grab a seat in one of the many public seating areas located within the vestibules of the building.
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Please do not wait in the hallway, as it is a fire hazard!
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Our patient services team will contact your companion as soon as you are finished with your appointment!