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Medical Consultation

Visitor Guidelines

All Visitors Must Mask!

Sanitize Your Hands

Open Hands Icon

Essential Companions Only

Road Sign
  • Many of our patients are immunocompromised. 

  • Mask must cover nose, mouth and chin - at all times.

  • Must be a Medical Grade Mask

  • If you do not have a medical mask, you may purchase one at the clinic for 1$.

  • They are also sold in the building pharmacy. Thank you for your cooperation in advance.

  • You will be asked to sanitize your hands at the front desk BEFORE you take a medical mask

  • Companions are considered essential when a patient is unable to walk unassisted, and/or the patient cannot communicate in English without a translator

  • Companions are asked not sit/wait in hallway (fire hazard)

  • The Patient Care Services Team (PCS)will contact companions once patient is ready to be picked up

  • This policy is instituted for everyone's comfort and safety in maintaining adequate distancing in our waiting rooms

  • Please contact the PCS Team in advance if you require accommodation with an essential companion

Young caregiver helping senior woman walking. Nurse assisting her old woman patient at nur

What should my companion do while I am in my appointment?

You are welcomed to ask your companion to browse around the shops located in the building, explore the food courts, or grab a seat in one of the many public seating areas located within the vestibules of the building. 

Please do not wait in the hallway, as it is a fire hazard!

Our patient services team will contact your companion as soon as you are finished with your appointment!

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